1. Respect and dignity

“Every resident has the right to be treated with courtesy and respect and in a way that fully recognizes the resident’s inherent dignity, worth and individuality, regardless of their race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability.”

In other words: You have the right to be treated with politeness, dignity, and respect, no matter who you are.

For example, staff must call you by the name, title, or pronoun that you prefer.

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