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Health and Disability
Residents’ Bill of Rights: Your rights if you live in a long‑term care home

Section 1: Right to be treated with respect

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1. Respect and dignity
2. Lifestyle and choices
3. Taking part in decision-making

February 2023

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Residents’ Bill of Rights: Your rights if you live in a long‑term care home

Residents’ Bill of Rights

Section 1: Right to be treated with respect

1. Respect and dignity
2. Lifestyle and choices
3. Taking part in decision-making

Section 2: Right to freedom from abuse and neglect

4. Freedom from abuse
5. Freedom from neglect

Section 3: Right to an optimal quality of life

6. Communicate and visit in private
7. Friendships and relationships
8. Share a room
9. Intimacy
10. Pursue interests
11. Safe and clean home
12. Going outside
13. Personal possessions
14. Manage finances
15. Citizens’ rights

Section 4: Right to quality care and self‑determination

16. Proper care and services
17. Know your caregivers
18. Privacy during treatment
19a. Plan of care
19b. Consent to treatment
19c. Decisions about your care
19d. Health records
20. Support from caregivers
21. Bringing people to meetings
22. Designated contact person
23. Independence
24. Restraints
25. Palliative care philosophy
26. Visitors during critical illness

Section 5: Right to be informed, participate, and make a complaint

27. Written policies
28. Residents’ Council
29. Raising concerns

How to make a complaint

1. Make a complaint to the long‑term care home
2. Make a complaint to the Ministry of Long-Term Care
3. Sue the long-term care home
4. Look at other options

Getting legal help and information

View entire document

This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem.

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