22. Designated contact person
“Every resident has the right to designate a person to receive information concerning any transfer or any hospitalization of the resident and to have that person receive that information immediately.”
In other words: You have the right to choose who your long-term care home must call if you:
- go to hospital, or
- have to transfer to another part of the home or to another home unexpectedly.
The home must tell your contact person right away if any of these things happen.
An unexpected transfer to another home can happen only if there is an emergency in your home, like a fire or a disease is spreading.
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